Our success relies on hiring and retaining the best people. We look for associates who will not only add to our present talent, but will continue to strengthen our company and customer relationships for years to come. Our company history of over 30 years is proof of our strength in building long term relationships.

At Sure Controls, in addition to your salary, and incentive plans, there are a wide variety of benefits available to assist associates and their families in many different ways. These benefits help each individual maintain a good balance in their life. Below are some of the highlights of working for Sure Controls:

Benefits

  • Health, Dental and Vision Insurance
  • Short/Long Term Disability Insurance
  • Vacation/Holiday Pay
  • 401K Retirement Plan
  • Profit Sharing Plan
  • Technology Reimbursement
  • Tuition Reimbursement
  • Volunteer Work
  • Company Meetings & Events

Our Managements Responsibility

It is the responsibility of the managers of Sure Controls to serve the associates and make them their number one priority. It is the manager’s obligation to provide a challenging career, opportunity for growth, clear incentive program, and a path to success for each associate. It is the associate and manager’s responsibility to work together as a team to make the company successful. Managers will have a “hands on” approach to problem solving and will lead by example. Every manager has a responsibility to do the right thing for our customers, associates, company, and our society as a whole. Each manager will do their best to bring out the unique talents and skills of their associates. Our managers will provide the “vision” of where we are to go and they will ensure a great future for our associates.

Teamwork

Without teamwork it would be impossible to compete and provide superior customer service. Every person’s job is a critical part of making the entire business operation successful. Cooperation and helping each other out is the rule! No one person’s job is more important than the next person’s. At Sure Controls the team is more important than the individual. Only through teamwork can we be successful.

Continuous Improvement

Every time we do something, we check to see if our methods worked. We take time to figure out how we can do it better next time. From the minute you join the company you are responsible for helping to shape and improve what goes on around us.

Training and Personal Growth

Sure Controls is committed to providing the best possible training and opportunities for individual personal growth in all aspects of the business. This is a difficult task and requires continuous attention considering the time restrictions of a growing business. Only through constant training and personal growth can we adapt to changing markets and provide excellent service to our customers.

“Open Door” Policy

Sure Controls is committed to providing a challenging, professional working environment for all associates. If an associate perceives that a change should be made in the corporation, or in his or her individual treatment, the associate is encouraged to discuss these issues with their immediate manager. It is the company’s commitment that all concerns brought to the attention of management will be thoroughly addressed and resolved when possible.

Our Reputation

We work hard to provide industrial process solutions with enthusiastic services and automation products that enable “World Class Manufacturing”. We are all custodians of our reputation. We strive daily to put into practice the words and actions that describe ourselves: competent, helpful, engaged and smiley.


Current Opportunities


Department: Services
Reports To: Jeff Fassbender
Date Prepared: 11/22/19
Location: Appleton, Wisconsin

Sure Controls is a 35+ year old company based in the Fox Cities area of Wisconsin that services Midwest manufacturers needing automation in thermal and fluid processes, web handling, robotics and plant intelligence to meet their customers’ needs. Our desire is to be an employer of choice, providing associates with personal growth, a fun family environment, quality of life, and treating people with respect and friendliness – all while delivering first class experiences to our customers. We build lasting relationships both externally and internally. Most importantly, we really consider ourselves to be a family at Sure Controls. We strive to make the workplace enjoyable, to have great communications, to give people an environment where they can grow, like who they are working with, have their voices heard, and do great things together. If this sounds like you then we look forward to hearing from you.

Position Summary

The Field Service Technician’s primary responsibility is to provide service and support for the highly technical products sold by Sure Controls. These include drives and drive systems, PLCs, SCADA packages, and discrete loop controllers. Because of our focus on families and the proximity of our customers, travel is much lower than similar roles at other companies.

About You

You should find solving problems and working with highly technical equipment to be cool and interesting. You should believe in having great quality of life, enjoying who you work with, and feeling like your voice is being heard. You should be a lifelong learner, and value collaboration with peers, as well as a desire to solve problems independently, in high visibility situations. Ideally you shouldn’t be big on job titles, at Sure Controls – we are part of the team and everyone is an important player on that team.

Role and Responsibilities

  • Consistent delivery of a positive customer experience as evident through customer request for your specific service and top scores on customer surveys
  • Willingness to assist other Sure Controls associates
  • Prioritizes work schedule effectively
  • Communicates openly with customers in an effective, positive manner
  • Responsible for performing field service, field calibration, systems/drives repairs and other necessary services to support the life cycle of the drives, drives systems and controls systems.
  •  Provide troubleshooting, service and support for jobs including discrete controllers, PLC, or SCADA systems, both in the shop and at a customer site.

Required Skills and Competencies

  • College Degree, Associate Degree or High school diploma; or equivalent combination of education and experience.
  • Interpretation of Written Information
  • Decision Making – Gathering facts, analysis and producing a final choice
  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully, develops alternative solutions and works well individually and in group problem solving situations
  • The Field Service Tech should have a familiarity with all of the following technologies and have, or be able to develop, a proficiency in:
    • Drives and Controls Systems, especially Parker Hannifin drives
    • Communication Protocols {i.e., DeviceNet and Modbus}
    • Develop an expertise in one of the following areas: PLC Control (Allen-Bradley) , AC/DC Drive Control, SCADA systems.

Preferred Skills and Competencies

  • Excellent writing skills (service reports, e-mails)
  • Working Memory – Ability to recall stored, visual images or verbal information
  • Open communication and collaboration skills
  • Have great time management skills

Other Requirements

  • This position does require you to travel about 30% of the time, but most of that will be local
  • May be required to work hours outside of the typical 7:30-4:30 day.
  •  Shared on-call duty for weekends (5-6x per year)
  • Sometimes the customer sites can be loud
  • We close at 2pm on Friday to enjoy time with friends and family on the weekend
  • Sit or stand for extended periods of time
  • Climb ladders and stairs. Work from heights.
  •  Occasionally lift or move up to 50 pounds
  • Proficiency with Microsoft Office Applications and an understanding of AutoCAD

Total Rewards

  • A competitive base salary
  • Profit sharing
  •  Medical, Dental, Vision Insurance
  • LTD, STD, Life Insurance
  • 401k with match
  • Paid time off
  •  Generous paid holidays
  • Compensated Community Service
  •  Extensive learning/growth opportunities

To Apply: Please send your CV to hr@surecontrols.com

Department: Sales
Reports To: Sales Manager
Prepared By: Shawn Kienert
Date Prepared: 11/14/19
Location: Appleton, Wisconsin

Sure Controls is a 35+ year old company based in the Fox Cities area of Wisconsin that services Midwest manufacturers needing automation in thermal and fluid processes, web handling, robotics and plant intelligence to meet their customers’ needs. Our desire is to be an employer of choice, providing associates with personal growth, a fun family environment, quality of life, and treating people with respect and friendliness – all while delivering first class experiences to our customers. Our customers are not only in the Wisconsin area, but we’ve also covered recent projects in France and Mexico and have distributed products throughout North America and Europe. We build lasting relationships both externally and internally. Most importantly, we really consider ourselves to be a family at Sure Controls. We strive to make the workplace enjoyable, to have great communications, to give people an environment where they can grow, like who they are working with, have their voices heard, and do great things together. If this sounds like you then we look forward to hearing from you.

Position Summary

The Robotics Advisor is a field sales role that grows and manages existing customers of Sure Controls and develops a new customer base through our Sure Motion Product Portfolio. The role is both Sure Controls ambassador to our customers and voice of our customers with our associates. The candidate will foster an atmosphere of teamwork, trust, accountability, and commitment among customers and associates.

About You

You should find robots and automation to be cool and interesting. You should believe in having great quality of life, enjoying who you work with, and feeling like your voice is being heard. You’ll be able to have a nice home, in a nice safe area, with great schools, great outdoor activities, and access to multiple big cities within a short drive. Ideally you shouldn’t be big on job titles, at Sure Controls – we are part of the team and everyone is an important player on that team.

Role and Responsibilities

  • Model desired behaviors for culture and values of Sure Controls
  • Acquire, grow and maintain customer (account and contact) relationships
  • Promptly respond to customer needs with value-added solutions that enable customer success
  • Provide leadership for Sure Motion company initiatives, new markets, and products
  •  Other duties as assigned

Required Skills and Competencies

  • At least 3 years of experience in sales
  • A background/understanding in robotics and their place in automation
  • A friendly and positive attitude
  • Self-motivation/drive
  • Presentation skills
  • Farmer and Hunter Approach
  • Ability to deliver results on a timely and consistent basis
  • Proven track record of success
  • Ability to identify customer pain points (issues) and match them to a service (solution).

Preferred Skills and Competencies

  • Understanding of discounts, markups, margin
  • Financial knowledge (P/L, ROI, Payback)
  • Excellent writing skills (service reports, e-mails)
  • Ability to analyze competition/market and use that information to differentiate Sure Controls
  • Have great cognitive skills- memory, reasoning, problem solving, and decision making
  • A background working at another value-added distributor or manufacturer
  •  Associates Degree or above in Engineering or a technical discipline.
  • Open communication and collaboration skills
  • Have great time management skills

Other Requirements

  • This position does require you to travel (hence the car allowance)
  • Sometimes the customer sites can be loud
  • We close at 2pm on Friday to enjoy time with friends and family on the weekend
  • This position reports directly to the CEO

Total Rewards

  • A competitive base salary
  • A fantastic commission structure
  • Profit sharing
  • Medical, Dental, Vision Insurance
  •  LTD, STD, Life Insurance
  • 401k with match
  • Car Allowance
  • Paid time off
  • Generous paid holidays
  • Compensated Community Service
  • Extensive learning/growth opportunities

To Apply: Please send your CV to hr@surecontrols.com


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